Overview

This policy describes the packaging, dispatching, and delivery processes for physical products, subject to regional and carrier availability.

Order Processing

Orders are processed after payment confirmation during business hours; seasonal peaks may cause minor delays.

Shipping Methods

We ship via reliable carriers offering secure delivery and tracking. Options may vary by region.

Estimated Delivery Time

Domestic deliveries typically take 5–14 business days; international deliveries take 10–21 business days.

Shipping Restrictions

Shipments to some areas may be restricted. Customers must provide complete and accurate addresses.

Lost or Damaged Shipments

Report lost or damaged packages promptly, so we can liaise with carriers to resolve issues.

Customs and Import Duties

International orders may involve customs fees or inspection delays set by local authorities.

Delivery Confirmation

Once marked delivered by the carrier, responsibility shifts to the recipient.

Policy Updates

Shipping terms may be revised; the current version will always be available here.