Overview

This policy outlines the examination and processing of refund requests to ensure fair and consistent handling.

Eligibility for Refunds

Refunds may be granted for billing errors, duplicate payments, or verified service failures. Other cases are considered individually.

Non-Refundable Situations

Certain digital products and services cannot be refunded once accessed or fulfilled.

Refund Process

Requests should include transaction details and an explanation. Approved refunds are issued via the original payment method.

Partial or Conditional Refunds

Partial refunds may be issued if part of a service was undelivered or incomplete.

Disputes and Resolution

Documentation may be needed to resolve disputes. We strive for swift and equitable resolutions.

Processing Time

Refunds generally process within 5–10 business days, depending on the payment provider.

Exceptions and Limitations

Refunds are not issued in fraudulent cases or service terms breaches.

Policy Updates

Refund policy terms may change; the latest updates are always posted here.